Shipping + Returns

 

Returns

We will gladly accept returns of any items in their original condition within 14 days of receipt for a full refund minus any shipping fees (see below) -- no questions asked! Here are the details:

  • Returns must be initiated within 14 days of receipt in order for refunds to be made to original payment method.
  • To be eligible for a return, your item must be full price and in the same condition and packaging (dust bag, jewelry bag) that you received.
  • For US returns, a flat-rate $5 rate will be deducted from your refund.
  • For international returns, the full return shipping rate will be deducted from your refund.
To begin your return, please email us at studio@bella.shop with your name, order number, item(s) you're returning, and we will send you instructions & a prepaid return label.

 

At the moment, we are unable to offer direct exchanges. Please return your merchandise through our Returns Portal, and place a new order.

Shipping

Yes! All US domestic orders over $50 USD qualify for free shipping. We offer flat rate shipping for $5 on all other orders.

As a small business, we always try to get your order to you ASAP! Orders will be fulfilled and shipped within 1-3 business days of receipt. For orders shipped with UPS Next Day Saver, we fulfill and ship within 1-2 business days. For any questions or concerns, please email us at studio@bella.shop

Currently, we offer international shipping to Canada, the UK, and Australia. We are happy to ship to new destinations! If you are in a country not listed and would like to place an order, please email us at studio@bella.shop so we can add your country to the list, and work with you to place your order! :)

In the unfortunate case that a package is lost or stolen, it is the responsibility of the customer to request a claim via USPS or whichever courier service was used. La Bella Shop is not responsible for lost or stolen packages. That said, we do actually care, and we will try to help!

  • If an item is available for pre-order, it will always be indicated by the banner on top of the image, as well as in the product description with its estimated shipping date.
  • When you purchase a pre-order item, your card will be charged, but your order will not be fulfilled until we get it in stock (indicated by estimated ship date).
  • For domestic orders, if a pre-order item is included in your order along with in-stock items, your in-stock items will be shipped with the pre-order items.
  • If you would like your pre-orders to be shipped separately from in-stock items, please place 2 separate orders.
If you have any questions regarding pre-orders, please email us at studio@bella.shop.
Everything Else

Our most-loved headbands by FAR are our Neoprene headbands! Our Neoprene material is silky smooth, yet durable enough to be worn for pretty much any activity. We have 19 colors (and counting) to choose from!

But, if you love a little bit of sparkle and the opportunity to be *extra,* try an embellished headband! Our Beaded headbands have a bit more of a classic, boho-chic feel. And as for our Jeweled headbands? Those are full blown, wearable crowns (in the best way).

All of our accessories are ethically made in China. We made sure to only work with the most reputable and knowledgeable manufacturing company and team!

We typically start the design process with a simple sketch of what we’d like to create, before sending that sketch to our manufacturing team. Then, our incredible manufacturing team helps to bring our designs to life through the creation of mockups and samples that are sent to us to test for quality, fit and feel!

We’ll answer that vital question with one simple, profound word: never.

We’re so flattered! Although we aren’t looking to work with influencers at this time, if you send us an email to studio@bella.shop with your social media handles, we’ll make sure to keep your info on hand for future opportunities.

Yes we do! La Bella Headbands are currently carried by Lilly Pulitzer’s Signature Store, Village Palm, and in a handful of other boutiques across the country.

To apply for our wholesaler program, click here!

 

Currently, La Bella Headbands & Accessories are carried by Lilly Pulitzer’s Signature Store, Village Palm, and in a handful of other boutiques across the country.

We are working on a stockists page. Check back soon!